Metrics and governance

2 articles in Metrics and governance. Clear filter

1. 
   ReadPRODUCT / METRICS

   The Dashboard Is Winning. Is the User?

   Every number in a product dashboard has a job. The trouble begins when the user starts doing a different job just to make that number go up.

   GoodScool Journal · 10 min
2. 
   ReadPRODUCT / POWER

   The Button You Can't Click Is a Product Policy

   An interface does more than help people complete tasks. It distributes power: who can act, who must ask permission, and who gets to change the rules when the product gets something wrong.

   GoodScool Journal · 11 min